Frequently asked questions
The short version: 10 sticker minimum, waterproof laminated vinyl on everything, approve your own proof online, and a real shop in Los Angeles answering the phone. Details below.
How does pricing work?
Every product page has a live price chart for the size you pick. A 3 inch die cut sticker runs about $1.16 each at 50, $0.72 at 100, $0.30 at 500, $0.23 at 1,000, and $0.21 at 5,000. Bigger stickers cost more, smaller ones less, and the total updates as you change anything. No hidden fees at checkout.
Is there a minimum order?
Stickers and sticker sheets start at 10 pieces. Printed decals and cut vinyl lettering have no minimum, order a single piece. Bulk pricing kicks in automatically as the quantity goes up.
Do I see a proof before printing?
Yes. Approve your own proof in the online designer and the order goes straight to production. If you would rather we build it, upload your files and our art team emails a proof for a small art setup fee. Nothing prints until it is approved.
What artwork files do you accept?
PNG, JPG, PDF, SVG, AI, and EPS. For die cut stickers a PNG with a transparent background is ideal, the cut line follows the art. Vector files print sharp at any size; a raster file wants about 300 pixels per inch at the finished size for stickers and 100 for large decals. Rough file? Our art team cleans it up.
What is the difference between die cut and kiss cut?
Die cut is cut through the vinyl and the backing, so the whole sticker is the shape of your art. Kiss cut is cut through the vinyl only and sits on a square backing that peels from the corner. Same vinyl, same print, same price. Sticker sheets are kiss cut with several designs on one sheet.
Are the stickers waterproof and outdoor safe?
Yes. Everything prints on Orajet 3164 outdoor vinyl with a clear Oraguard laminate over the print. Dishwasher safe, waterproof, car wash safe, and rated for years outdoors on cars, coolers, and water bottles.
What finishes do you offer?
Gloss or matte laminate, same price. Gloss is vivid with a wet shine, matte has no glare and photographs better. Clear, holographic, and glitter materials are not on the site; send a quote request and we will tell you honestly whether we can run them.
What sizes can I order?
Stickers run from 1 inch to 12 inches on a side, with one side allowed up to 24 inches for long strips. Sheets go up to 11 x 17. Printed decals go up to 48 inches one way and 96 the other. Every product page has presets plus a custom size box, and the price follows the area.
How fast is production?
Standard production is 5 business days after proof approval. Need it faster, 3 business days is 50% more and next business day is 100% more, confirmed by the shop after you order. Everything prints and cuts in our Los Angeles shop. These times do not include shipping; local pickup is free.
What does shipping cost?
Orders over $100 ship free. Under that, flat $5.95. Local pickup in Chatsworth is free, pick it at checkout. We ship from Los Angeles, so West Coast orders typically land in 1 to 3 days after production, with tracking by email.
How do I reach a real person?
Call (805) 500-8359 or email orders@stickerconnected.com. We are open Monday to Friday, 10am to 6pm PT, in Chatsworth, California. You get an actual person at the shop, not a call center.
Can I order several designs in one run?
Yes. In the online designer add a version for each design with its own quantity; the line prices on the combined count, so four designs at 25 each price like 100 stickers. For labels with changing names or numbers, upload one design plus a spreadsheet and we merge it at no extra charge.
Can I design my sticker online?
Yes. The online designer draws the exact cut line, bleed, and safe zone for the size and shape you picked. Add text, upload a logo or photo, set colors, and approve it. Your print file goes straight to production with the order.
How can I pay?
Checkout takes all major credit and debit cards, Apple Pay, and Google Pay through Stripe, plus PayPal. Schools and companies that need to pay by purchase order can email the PO for a formal quote and invoice.
Do you do vehicle and window decals?
Yes. Printed decals up to 48 x 96 inches for doors, tailgates, windows, walls, and equipment, laminated and contour cut. Single color cut vinyl lettering on transfer tape for hours, names, and DOT numbers. Local installation is available on request.
Can I get a sample first?
Order 10 of your actual design, that is the minimum, and you have a real sample for a few dollars a piece. Reorders keep the same artwork and cut file, so scaling up takes a minute.
How do reorders work?
We keep your artwork and cut file. Reorder any quantity and it matches the first run. Email us your order number or your company name and we pull it up.
Where is my order?
You get an email at every step, proof, production, and shipping with tracking. Need an update right now? Email orders@stickerconnected.com or call (805) 500-8359 with your order number and we check the press schedule.
Still have a question?
Call (805) 500-8359, Monday to Friday, 10am to 6pm PT, or email orders@stickerconnected.com. Real answers from the people printing your order.
Contact the Shop